Returns & Exchanges

At Kodiak, we stand behind the quality of our food products; if you are not completely satisfied with your purchase, we offer a 30-day satisfaction guarantee. Due to the perishable nature of our items, we handle each return request with personalized care to ensure you get the best experience possible.

Return Process

• 1.
  Contact Support

  Reach out to our customer experience team within 30 days of receiving your order with your order number and details about the product issue.

• 2.
  Provide Documentation

  To help us maintain our high quality standards, please provide a photo of the product packaging and the batch number found on the box.

• 3.
  Review Process

  Our team will review your request within 48 hours to determine if a replacement or a full refund to your original payment method is most appropriate.

• 4.
  Resolution

  Once approved, we will ship a fresh replacement at no cost to you or process your refund, which typically appears in your account within 5-7 business days.